288k Privacy Policy

Last updated: January 2026

This Privacy Policy ("Policy") describes how 288k ("we", "us", "our") collects, uses, stores and discloses personal information about players and visitors ("you", "your") who access or use the 288k platform at 288k.asia. This Policy applies to all services offered by 288k, including sports betting, live casino, slots, keno and fortune bingo, as well as any customer support or communication channels provided by 288k.

By registering an account with 288k or by continuing to use the platform, you confirm that you have read and understood this Policy and that you consent to the collection and use of your personal information as described herein. If you do not agree with any part of this Policy, you should discontinue use of the platform and may contact our support team to request account closure.

1. Information We Collect

When you interact with the 288k platform, we collect the following categories of personal information.

• Registration data: When you create an account, we collect your full name, date of birth, email address, mobile number and preferred payment method. This information is required to verify your identity and comply with our age verification obligations.
• Financial data: To process deposits and withdrawals, we collect transaction details including amounts, timestamps and the identifiers associated with your mobile banking accounts such as bKash, Nagad and Rocket. We do not store full card numbers or mobile wallet PINs.
• KYC documents: When required by our verification procedures, we may collect copies of government-issued identity documents such as a National ID card or passport. These documents are handled securely and used exclusively for identity verification purposes.
• Usage and device data: We automatically collect information about how you use the platform, including IP address, device type, browser type, operating system, session duration, pages viewed and betting activity. This data helps us improve the platform and detect fraudulent activity.
• Communications: If you contact 288k through our support channel, we retain records of your communications, including the content of messages and any attachments, to resolve your query and improve our support services.

2. How We Use Your Information

288k uses the personal information we collect for the following purposes.

• Account management: To create and maintain your player account, verify your identity, process transactions and provide you with access to 288k's full range of gaming and betting services.
• Regulatory compliance: To meet our obligations under applicable anti-money laundering regulations, age verification requirements and responsible gaming guidelines. This includes sharing certain data with regulatory or law enforcement bodies where legally required.
• Platform improvement: To analyse usage patterns, identify technical issues, test new features and personalise your gaming experience based on your preferences and activity history on the 288k platform.
• Fraud prevention and security: To detect and investigate suspicious activity, prevent unauthorised access to accounts, enforce our Terms and Conditions, and protect the integrity of the 288k platform for all players.
• Marketing communications: With your consent, to send you information about promotions, bonuses and new features on 288k. You may withdraw your consent to marketing communications at any time by contacting the support team.

Your Privacy at a Glance

3. Sharing of Your Information

288k does not sell, rent or trade your personal information. We share personal data only in the limited circumstances set out below.

• Service providers: We engage trusted third-party service providers including payment processors (such as bKash, Nagad and Rocket gateway partners), identity verification services and cloud infrastructure providers who process data on our behalf under strict confidentiality obligations.
• Game providers: Game content on the 288k platform is provided by third-party studios including Pragmatic Play, Evolution Gaming, Spribe, Ezugi and NetEnt. Certain technical data (such as session tokens) may be shared with these providers to deliver game services, but no personally identifiable information is shared beyond what is technically necessary.
• Legal and regulatory authorities: We may be required by law to disclose personal data to government agencies, regulatory bodies or law enforcement in Bangladesh or other relevant jurisdictions. We will only provide data in response to a lawful and verified request.
• Business transfers: In the event of a merger, acquisition or sale of all or part of 288k's business, personal data held by 288k may be transferred to the acquiring entity. You will be notified of any such transfer and any change to this Policy that results from it.

4. Cookies and Tracking Technologies

288k uses cookies and similar tracking technologies to operate the platform, remember your preferences and analyse usage patterns. The following cookie categories are in use on the 288k platform.

5. Data Retention

288k retains your personal data for as long as your account remains active and for a period of five (5) years after account closure, unless a longer retention period is required by applicable law or regulation. This retention period supports our compliance with anti-money laundering requirements, dispute resolution, and our legal obligations to regulatory authorities.

Financial transaction records are retained in accordance with applicable financial regulations. When personal data is no longer required for the purpose for which it was collected, we securely delete or anonymise it in accordance with our internal data lifecycle procedures.

6. Your Rights

As a player on the 288k platform, you have the following rights with respect to your personal data. To exercise any of these rights, please contact the 288k support team using the email address in the footer of this page.

• Right of access: You have the right to request a copy of the personal data we hold about you, along with information about how it is used and with whom it has been shared.
• Right of rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or update it.
• Right of erasure: Subject to our legal and regulatory retention obligations, you may request deletion of your personal data. We will action such requests where there is no overriding legal basis for continued processing.
• Right to object to marketing: You have the right to withdraw consent to receive marketing communications from 288k at any time, without affecting the lawfulness of processing based on your consent before withdrawal.

7. Data Security

288k implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction or disclosure. These measures include SSL/TLS encryption for all data transmitted between your device and our servers, access controls that limit employee access to personal data on a strict need-to-know basis, regular security assessments of our platform infrastructure, and secure data storage with encrypted backups.

While we take all reasonable steps to protect your personal data, no method of transmission over the internet or electronic storage is completely secure. In the unlikely event of a data breach that affects your personal data, 288k will notify you and any relevant regulatory authority as required by applicable law.

8. Children's Privacy

The 288k platform is strictly intended for adults aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered an account with 288k, please contact our support team immediately using the email address in the footer.

9. Changes to This Privacy Policy

288k reserves the right to update or modify this Privacy Policy at any time. Where changes are material, we will endeavour to provide reasonable advance notice via the platform or by email to the address registered on your account. The date of the most recent revision is shown at the top of this Policy.

Your continued use of the 288k platform following any update to this Policy constitutes your acceptance of the revised terms. We encourage you to review this Policy periodically to stay informed about how we protect your personal data.